Customer Feedback 2012

We always pride ourselves as the hotel alternative offering that ‘home from home’ experience that we have become well known for on the south coast. But don’t just take our word for it – here are some of our many guests that filled out our Customer Satisfaction Survey during 2012. 


“We really enjoyed our stay and will definitely use your firm again – as long as my brother stays in Southampton!!!”

“Having FREE WiFi was pretty much the key to choosing TorC over a hotel…”

“Staff were very helpful, uncomplicated and very quick in responses. Charlotte was always reachable (or Paula) and assisting immediately. Everything was explained clearly before arrival (letter). I would book with you again.”

 “The apartment was beautiful and in a wonderful location.”

“Rating 9 – have already recommend to people at the university that if they need to accommodate other visitors, they should contact TOCA.”

“Housekeeping team did a really good work, it was much appreciated.”

“Very easy to book on the internet. Confirmation was extremely quick especially as I booked late at night!”

“The Town or Country Discount Card was actually a really good deal – and included in the price! I ate out quite a few nights in fact!”

For more details on our properties and booking info check out our website:


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